How accurate is this test?
This test is greater than 99% accurate in laboratory testing.

Once I receive a positive result, when is the best time to have intercourse?
Ovulation usually follows the start of the L.H. surge within 24-48 hours. This is the time when you are at your most fertile, therefore you should have intercourse during this time.

What happens if after using 5 tests I have still not detected my L.H. surge?
Most women with regular cycles will detect their L.H. Surge in 5 days or under and so 5 tests are sufficient, however, if you have irregular cycles you may need to test for longer and may require additional ovulation tests to detect your L.H. Surge

I have recently come off the contraceptive pill will this affect my result?
As the pill disrupts your natural hormone balance it may take a few months for your periods to return to normal. You may want to wait until you have had 2 normal periods before starting to use this ovulation test. Please be aware that pregnancy and breast feeding could affect the results of this test.

Will alcohol or other common medications affect the results of this test?
No, but you should consult your doctor if you are taking any hormonal treatments.

Sb Healthcare has a simple return policy under which you can return a product received in a damaged or defective condition. Your complete satisfaction is our ultimate goal.

You may return any item shipped by sbhealthcare.ie within 7 days of receipt as long as it meets the following any of the conditions:

1. If you change your mind, don't want a item, you can return back to us but that product must be in a saleable condition and unopened package. 
2. If you recieved wrong item, you can return back to us.  Product must be in a saleable condition and unopened package. 
3. If your order damaged in transit, we will replace your product 

Some items cannot be returned for a refund:

1. When you receive your order, please check to make sure they in good condition (i.e. not damaged or defective)
2. Any items purchased from our Sexual Well-Being store cannot be returned unless they have a manufacturer defect. When you receive your order, please check to make sure these items are working. We will creditor exchange unused, defective items in their original packaging only. Items returned without original packaging or after 7 days will not be refunded.

Refund Policy

1. If you wish to cancel an order  after the online purchase no problem , you can return back to us. Product must be in a saleable condition and unopened package. But we will not refund postage cost.
2.  If you recieved wrong item, you can return back to us.  Product must be in a saleable condition and unopened package.
3. If your order damaged in transit, we will replace your product or will give you a full refund. Please send us the proof as well through image.

4. If Sb Healthcare cannot fulfil an order, we will inform you by email and you may change your order or be fully refunded

We will refund the amount directly to your account. The process will take place up to 5 -10 working days to show up in your statement  due to bank processing time

Faulty Items

If an item is faulty within the specified warranty period we will arrange a repair or a replacement for you. If its outside the warranty period we recommend contacting the manufacturer directly.