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Shipping Policy

We deliver the goods only to the Republic of Ireland & Northern Ireland. We will not guarantee next day delivery on all orders. But most of the orders will be delivered with in 2 business days.  Also must require a signature for each delivery. Please pay more attention to fill out correct address in order form fields. 99% orders are shipped discreetly in plain bags or boxes. We print customer name, address & phone number on each package for delivering the goods in right place. Why we printing your phone number, if there is any difficult to find the location you live. 

Orders placed on a Friday, Orders will be despatched on the following Monday and delivered Tuesday. (excluding Public Holidays)

NOTE: Christmas period deliveries - Last orders are dispatched on December 22nd and full delivery service will resume on January 3rd.

Please note: We will not deliver the goods to neighbour’s house or leave goods in a garden .  

Re Shipment charge is €5.99

If the buyer has provided a wrong address and the order is not returned to us, then we are not responsible. This would be considered as a Lost Order. We will not issue a refund.

If the buyer informs us that he has provided a wrong shipping address, then we will try to stop the order but we cannot guarantee it because we process orders rapidly.

If the order is returned to us due to an undeliverable address, then the buyer may request for a reshipment. The buyer is responsible for the re-shipping and re-handling sum. 

If no one is available at the place of delivery, parcell will be sent to local delivery office. Then you have to collect the parcel from local delivery Anpost office ( not from local Anpost Office ). For missed deliveries queries please contact An Post directly at 01-7057600. 

Sb Healthcare is not responsible for customers making incorrect orders including ordering the wrong products or providing the incorrect postal address. Sb Healthcare is not liable for any inconvenience that is caused.